CRM Executive Full Time NEW

1. Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company’s CRM system, including data entry, data cleansing, and data segmentation
2. Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement
3. Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities
4. Collaborating with other departments, such as sales and marketing, to ensure
5. CRM system is aligned with business goals and objectivesEnsuring the accuracy and completeness of customer data in the CRM systemProviding training and support to staff members on the use
6. CRM systemConducting customer surveys and gathering feedback to improve customer satisfaction and experience
7. Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots

Skills: Client Management, Client Retention, CRM, Customer Relations, Problem Resolution, Project Coordination, Sales Support